Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCPCM401A Mapping and Delivery Guide
Recommend plants and cultural practices

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AHCPCM401A - Recommend plants and cultural practices
Description This unit covers the processes involved with recommending plants and cultural practices and defines the standard required to: document client preferences and site particulars; select plants in line with client preferences and suitability for the site; report recommendations to client detailing the types of plants chosen and their requirements.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those whose job role includes recommending plants and cultural practices.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify client preferences and requirements
  • Contact is initiated with the client when appropriate and according to enterprise customer service policy
  • The purpose of the planting and cultural and environmental factors of the intended planting site are clarified and defined by gathering all relevant information from the client according to enterprise customer service policy.
  • Botanical and common names are used to describe plants according to client preferences and requirements
  • The client is informed of the enterprises policy on the provision of advice and customer service under law.
       
Element: Select plants to suit specific situations
  • Plants and their growth and performance characteristics that suit the specific situation are identified according to research and experiential awareness and enterprise guidelines
  • Available plants are compared, assessed and evaluated according to sound problem-solving techniques and enterprise guidelines
  • The best choice is determined, based on reasoned argument, appropriate evidence, sound principles, and enterprise customer service policy and industry standards.
       
Element: Advise on plants for specific situation
  • Performance characteristics and particular planting, cultural and maintenance requirements are clearly explained to the client according to enterprise customer service policy.
  • The original supplier of the plant is referred to where necessary.
  • Client requests for clarification or expansion are responded to by the use of attentive listening and questioning techniques according to enterprise customer service policy.
  • Purchase options and availability of recommended plants are outlined according to enterprise customer service policy and industry standards.
  • Recommendations are recorded and reports are made to the manager according to enterprise customer service policy.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

document client preferences and site particulars

select plants in line with client preferences and suitability for the site

report recommendations to client detailing the types of plants chosen and their requirements.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

conduct literature and industry research, collate and analyse findings on plant species and cultivars, their characteristics and requirements

comply with legislative requirements

explain to the client Occupational Health and Safety (OHS) requirements or basic safety precautions relevant to the establishment and on-going maintenance of plants

comply with OHS requirements of the workplace

use literacy skills to read, interpret and follow organisational policies and procedures, develop sequenced written instructions, record accurately and legibly information collected and select and apply procedures to a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record routine and more complex workplace measures and data

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

principles and practices for the establishment and maintenance of plants recommended by the enterprise

nomenclature to plant family, genus, species and cultivar for the range of plants recommended by the enterprise

botanical features of plant species and/or cultivars relevant to the industry region

practical understanding of the physiology of the range of plants supplied and recommended by the enterprise and their comparative growth and performance characteristics in response to different cultural and environmental factors

soil characteristics, particularly in relation to the geographical and climatic region from which clients generally originate

responsibilities and liabilities in respect to the provision of recommendations and customer service under the Trade Practice laws

enterprise customer service policy and procedures

problem-solving techniques

innovation and recent practices in plant selection, use and performance relevant to the region

customer service and communication skills.

The range statement relates to the unit of competency as a whole.

Plants may include:

all plant species and cultivars.

Cultural factors may include:

the growth stage at which the plant is purchased

growth media and plant monitoring

weed

pest and disease control

irrigation and scheduling

drainage

application of nutrients

growth media management

canopy management.

Plant cultural practices may include:

practices relevant to maintenance activities in diverse environments and a varying ability to control the environmental parameters.

Research may include:

data from primary and secondary sources including:

field work and trials

research materials

published books

academic reports

industry reports

colleagues

computer software

internet

newspapers

photographic data

journals

industry publications

industry specialists and experts.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Contact is initiated with the client when appropriate and according to enterprise customer service policy 
The purpose of the planting and cultural and environmental factors of the intended planting site are clarified and defined by gathering all relevant information from the client according to enterprise customer service policy. 
Botanical and common names are used to describe plants according to client preferences and requirements 
The client is informed of the enterprises policy on the provision of advice and customer service under law. 
Plants and their growth and performance characteristics that suit the specific situation are identified according to research and experiential awareness and enterprise guidelines 
Available plants are compared, assessed and evaluated according to sound problem-solving techniques and enterprise guidelines 
The best choice is determined, based on reasoned argument, appropriate evidence, sound principles, and enterprise customer service policy and industry standards. 
Performance characteristics and particular planting, cultural and maintenance requirements are clearly explained to the client according to enterprise customer service policy. 
The original supplier of the plant is referred to where necessary. 
Client requests for clarification or expansion are responded to by the use of attentive listening and questioning techniques according to enterprise customer service policy. 
Purchase options and availability of recommended plants are outlined according to enterprise customer service policy and industry standards. 
Recommendations are recorded and reports are made to the manager according to enterprise customer service policy. 

Forms

Assessment Cover Sheet

AHCPCM401A - Recommend plants and cultural practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCPCM401A - Recommend plants and cultural practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: